USAzincs.com :: Our Terms of Service/Returning products

1. This website shall be used by you only for review of our product and/or purchase of products thereof. Any personal information you supply to us is strictly confidential and will not be sold, rented or otherwise given to third parties.

2. You agree to pay for any items purchased through this store, even if your credit card is rejected by the credit card processor.

3. Returns are allowed, if we are notified within 30 days of shipping date, and item is unused and in "new condition". You are responsible for shipping the item back to us, unless we made an error and shipped you the wrong item(s).

Ship the return items to: USA Zincs 12205 Siesta Dr. Ft. Myers Beach, FL 33931

Returns will be credited for the full amount, without restock fees. If you wish to credit toward the purchase of a similar item, prices in effect at time of exchange will prevail. If you ask us to exchange and reship a different item, shipping fees apply on the reshipped item(s) plus a $4.99 processing fee.

4. Shortage/Damage Claims: You must notify us within 24 hours of receipt of your order, of any shortage. We weigh each box before it leaves our warehouse and compare that weight to our computer generated package weight to make sure your order is correct. However, should a shortage occur, you must advise us within the 24 hour period.

If your shipment or contents are damaged in transit, you should photograph the box, showing the USPS tape used to repair the box. Your Postal Carrier will advise if there is a damaged box. If the damage causes an opening in the box, USPS will tape the box with USPS tape to repair it prior to dropping off at your address.

5. Insurance is not provided automatically. You must request that insurance be added, at an extra cost, via a note on order at Checkout or separate email or phone call.

6. You agree to hold USA Zincs and USAzincs.com harmless for defects in products, since we did not manufacture said products, and only acted as a distributor in the sale of said products. USAzincs.com will take back defective products and replace them at no charge. You are responsible for shipping the item(s) back to us.

7. Any and all pictures, text, content on this site is the intellectual property of USAzincs and shall not be used by any other person or company.

8. Cancelling Orders: Once an order has been placed, and credit card processed, you may cancell the order if we are notified by telephone by 7:00 pm of the day of the order. Otherwise, processing of the order and shipping may have already taken place. Once an order has been boxed, there will be a $10 cancellation fee to cancell the order. Once shipped, orders may not be cancelled.

9. You are responsible for entering your correct shipping address. We are not responsible for lost shipments if you entered an incorrect address. If a shipment is returned to us due to your incorrect address, you will need to pay the shipping fee to resend it to you. Only one Free Shippng is allowed.

10. We ship via USPS Priority Mail service- normally 2 day delivery to most U.S zip codes. Your shipping address must have a mail box/receptacle and normally scheduled US Mail Delivery. The Post Office does not deliver to every address, as UPS does. You agree to hold USAzincs.com harmless for any unusual delays in receipt of your order, when USPS has lost or temporarily misplaced the shipment, which is very rare. We will provide you with the USPS Tracking number and shipping information for the order, and render assistance to try and find the missing order.

11. St. Croix davits and parts are shipped direct from the manufacturer, via UPS. You will be charged an estimated shipping fee by us at checkout for your order. Once we receive our invoice from St. Croix, if the actual UPS charges are higher than those charged at checkout, you will receive a second charge to your credit for the difference.